Refund policy

Repair / Replacement Policy

db1 Eyewear (at our discretion) may replace frames, lenses and other parts as required and available. db1 Eyewear cannot repair scratched lenses.

We encourage you to send your db1 Eyewear product by a traceable method (such as Fed Ex or UPS), as db1 Eyewear is not responsible for lost or misdirected packages.

We will return your sunglasses or send replacements using ground USPS service.

Please allow 2-3 weeks from delivery to our facility for responses and product evaluations (provided contact information has been included with your product). For non-delivery or further information, contact us at CUSTOMERSUPPORT@db1Eyewear.com.